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Shipping Information

This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

Our Delivery time varies depending on your exact locatio. With that said, below are some standard delivery time

a) USA ~ 2 to 3 business days

b) Canada ~ 3 to 4 business days 

c) Rest of the world ~ 5 to 7 business days

We offer free shipping on all orders, both local and international shipping.

Once your order is packaged and shipped out, we will send you an email with tracking information

 offer worldwide shipping, Free shipping is valid on all international orders

For information about customs process:

  • Email contact@polkadotgummies.com
  • We do not have control over customs and are therefore not able to be responsible for delays that may occur. Tracking information will be made available to you as soon as it is made available to us.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

Once an order is placed, we will not be able to cancel the order if it has already been processed. 

If order is cancelled within 30 minutes before your order is PROCESSED there is a transaction fee of $20 per each order

If you reach out and we tell you it is processed, the order cannot be cancelled.

Please do email us contact@polkadotgummies.com as soon as possible if you’d like to cancel an order that you have just made.

If you have any questions regarding our shipping Policy, please email us at contact@polkadotgummies.com and we will be ready to assist you!

Returns & Refunds

All retums must be postmarked within thirty (30) days of the purchase date. All returned terms must be in new and unused condition, with all original tags and labels attached.

After receiving your return and inspecting the condition of your item, we will process your return or exchange Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange

If you have any questions concerning our return policy, please contact us at:

contact@polkadotgummies.com or click here

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